Multiplan held its Public Meeting 2021 on December 15, an annual conference of its executives with shareholders and financial market analysts conducted by Armando d'Almeida Neto, Vice President of Finance and Investor Relations. Among the highlights, the Company reported that total sales for October and November hit a new record, exceeding the same period of 2019¹ by 6%, when there were no restrictions due to the pandemic, reaching R$ 2.9 billion. Furthermore, in the first 12 days of December, the company's sales were up 9.4% compared to 2019.
Same store sales (SSS) grew by 7.6%¹ in October and November 2021 compared to the equivalent months in 2019. In the identical comparison, same store rental revenue (SSR) rose 40%¹. Over the past 10 years, sales in October and November have more than doubled.
The results from ParkJacarepaguá, Multiplan's newest shopping center that opened in November in Rio de Janeiro with more than 95% of its GLA leased, were also presented. In the first 20 days of operation, it generated R$ 40 million in sales, and recorded the entry of more than 100,000 vehicles, over 4,000 visitors to the largest permanent ice-skating rink in Rio de Janeiro and 6,000 visitors to its HotZone, an indoor electronic game park. The new mall is the Company's most sustainable project and contributes to the generation of more than 4,000 direct jobs.
"I would like to thank, once again, the confidence of our investors, analysts, the dedication of the journalists present, our tenants for their perseverance in being here with us, and our consumers," said Armando d'Almeida Neto during the meeting.
Other new projects are on Multiplan's investment horizon: the expansions of ParkShoppingBarigüi and DiamondMall, and Golden Lake - the largest multi-use project in the company's land bank, with 250,000 square meters of private area. Golden Lake will be developed in phases and, the first of them, Lake Victoria, was launched in October with a potential VGV of about R$ 500 million.
The Company also presented new results for Multi, Multiplan's super-app for its malls that is at the center of the digital strategy based on data science applied to the consumer's journey. Multi has already accumulated 1.6 million downloads, maintaining a score of 4.9 out of 5 in the app stores; Black Friday this year set new records, with more than 400,000 sales receipts registered by customers who participated in a series of promotions. Zeca, Multiplan's 24/7 chatbot that enhances customer service, also progressed, with more than 3 million messages exchanged.
ESG in focus
To consolidate sustainable growth, the company continues to invest in ESG actions. In 2021, more than 200,000 doses of the COVID-19 vaccine were administered in Multiplan’s shopping centers. Moreover, in the first half of the year, more than 160 tons of food were donated by the Company and collected in the shopping centers during the Alimente o Bem campaign, benefiting more than 40,000 people.
The Company also showed how Multiplan's ESG strategy creates value for both shareholders and society. Through social practices, the company qualifies and attracts customers to its malls, increasing returns. On the environmental front, sustainable initiatives reduce costs, while governance controls and specific procedures mitigate risks.
Regarding the pursuit of excellence, the Company already has passed some important milestones, such as being part of the B3 indexes related to sustainability (ICO2, S&P/B3 ESG, Dow Jones Green Real Estate); 100% of the shopping centers with selective waste collection; 100% of digital marketing initiatives complying with LGPD guidelines; donation campaigns in all of Multiplan's shopping centers; and 44% of leadership positions comprised of women, for example.
To watch the Public Meeting in full, please access this link.
¹ Sales, SSS and SSR indicators do not include Parque Shopping Maceió.
